Education:
Regan Career Institute, El Monte CA.
Phlebotomy Technician Certification

Devry University, Long Beach CA.
Bachelors of Science in Telecommunications Management

Cerritos Community College, Norwalk CA.
Associates of Arts/GE

---

Expertise:
Quality Assurance
Quality Control
Technical Support
Training Development
Customer Service
Creating & Editing Manual's
Process Development
Vendor Management
Certification approval process
Development of Training Materials
Team Building
Electrical & Mechanical Evaluation
Authoring Quality Documents